Contact Us

We are here to help. If you have any questions about your order, sizing, shipping, returns, or product information, please feel free to contact our customer support team.

Our team will do our best to respond as quickly as possible and provide a helpful solution.

Customer Support

Email: brittneynewton3839@outlook.com

Business Hours: Monday to Friday, 9:00 AM - 6:00 PM

Response Time: We usually respond within 1 business day.

Before Contacting Us

To help us assist you faster, please include your order number and the email address used to place the order when contacting us.

If your question is about tracking, please also check your shipping confirmation email. If you cannot find it, please check your spam or junk folder.

Order & Shipping Questions

Orders are usually processed within 2-4 business days before shipment. After your order has shipped, delivery usually takes 8-12 business days depending on the destination and carrier.

Once your order ships, you will receive a tracking email with your tracking information.

Returns & Exchanges

If you need help with a return, exchange, or refund request, please contact us before sending any item back. Our customer support team will provide the correct return instructions.

Items must be unused, unworn, unwashed, and returned in their original condition according to our return policy.

Company Information

Store Name: Merido Lane

Business Address: 8 Avenue Buffon, Saint-Quentin, 02100, France

Thank you for shopping with Merido Lane. We look forward to helping you.